Consumer guide to online shopping – 10 points

1. Check whether the online shopping portal is genuine and authentic. You can verify this by making online search, checking their address and contact details. Beware of portals without address for communication or with incomplete address. 2. Check whether the portal is run by a registered company. If yes then taking legal action against them […]

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Received empty parcel against an order? Here is what you do

Online shopping has become very popular either be it grocery, apparels or electronic devies and gadgets. There are certain risks involved in online shopping but to many shoppers the convenience of choice, payment and delivery outwieghs such risks. However, there have been some instances where customer has ordered for mobile phones but received empty parcels […]

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Snapdeal ordered to provide Apple iphone 5S (Gold) for Rs.68/-

Online shopping portal Snadeal was ordered to provide Apple iphone 5S (Gold) for Rs.68/- and also pay litigation cost of Rs.2000/- in a consumer case filed by a complainant in DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complainant Shri Nikhil Bansal, placed an order of Apple iphone 5S (Gold) with the OP on 31.7.2014 vide order […]

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