Indigo ordered to pay compensation for boarding denial

The facts in brief are that the Complainant purchased confirmed Air Tickets on 24.11.2012 for his journey from Kolkata to Chennai by flight No. 6E 271 on 16.12.2012 at 6:30 a.m. and Flight No. 6E 277 from Chennai to Kolkata on 18.12.2012 at 8:30 p.m. These tickets were purchased by using International Debit and Shopping […]

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Amazon, Apple service centres ordered to replace iPhone 5S

The complainant booked an Apple iPhone 5s with Amazon.in on December 24 th, 2015, by paying online using her Visa credit card. The item, Apple iPhone 5S (Space Grey, 16 GB) was covered under 1 year warranty from manufacturer. On September 5th, 2016 iPhone stopped working. On September 6 th , 2016, complainant took the […]

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Airtel ordered to restore mobile connection and pay compensation

The Complainant’s case, in brief, is that the complainant made a payment of Rs.228/- to Airtel for Mobile No.9xxxxxxx4, but the said amount was not up dated in spite of several communication. Subsequently, the said connection was disconnected. The payment of Rs.228/- was adjusted and fresh demand of Rs. 442.21 was generated and further several […]

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Snapdeal ordered to provide Apple iphone 5S (Gold) for Rs.68/-

Online shopping portal Snadeal was ordered to provide Apple iphone 5S (Gold) for Rs.68/- and also pay litigation cost of Rs.2000/- in a consumer case filed by a complainant in DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SANGRUR. Complainant Shri Nikhil Bansal, placed an order of Apple iphone 5S (Gold) with the OP on 31.7.2014 vide order […]

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Consumer complaints against medical negligence

Contracts of personal service are excluded from the purview of Consumer Protection Act, 1986. However, services availed from doctors / medical practicioners are treated as contract of service and doctors can be sued in the consumer courts. In Indian Medical Association Vs. VP Shantha and others, SC 1995, the Supreme Court has observed as follows: […]

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